Questions we answer
Read the short answer to each one, or call and ask a tax pro about your own situation. No appointment needed.
How do I get a copy of last year's return?
Your own copy, your software, a transcript in 5 to 10 days, or an exact copy with Form 4506.
QWhere do I find the PIN to e-file?
The five-digit Self-Select PIN versus the six-digit Identity Protection PIN.
QWhere do I find last year's AGI?
Line 11a on a 2025 Form 1040, and when to enter 0 instead.
QWhich tax bracket am I in?
The 2026 brackets and standard deduction, with a worked example.
QCan I claim my child or a relative?
The tests, the tie-breakers, and what divorced parents need to know.
QWhen can I file, and when is it due?
April 15, 2027, how extensions work, and what to do if you're late.
QWhy is my refund smaller or late?
Refund timing, the mid-February hold, and why amounts change.
QCan a tax pro file my return?
Have your return prepared and e-filed, as a paid service.
QHow much does tax prep cost?
What changes the price, and when you'll see it.
Don't see your question?
Tax pros answer everyday questions about W-2s and 1099s, credits, deductions, fixing a return you already filed, and more. Call (888) 885-3197 and ask.
Have a different question?
Call and ask a tax pro. Open 8 AM to 10 PM Eastern, January through April.
No appointment needed.