Privacy policy

Last updated November 12, 2026.

What we never ask for online

This website never asks for your Social Security number, tax return, transcript, ID or bank details. Please don't send them to us through this website.

What we collect

• Phone calls: when you call, we see your phone number and keep basic call records. If calls are recorded, you'll hear a notice at the start of the call.
• The automated helper: what you type stays on your device and isn't saved or sent. If analytics are turned on, we count which topic was chosen, never your words.
• Ad measurement: if you reach us from a Google ad, the number on the page may be a Google forwarding number that rings our line. Google then records the call's time, length and area code so we can tell which ads work. Google doesn't hear the call.
• Site analytics: if analytics are turned on, we measure page visits and which buttons are tapped (for example, a call button) to improve the site. This uses standard analytics cookies.

How we use it

We use this information to answer your questions, return your call and improve this website.

Text messages

We won't text you unless you've agreed to it.

Questions

To ask about or delete your information, call (888) 885-3197.