Ask a tax pro your question. Get a clear answer.
Call about a copy of last year's return, the PIN you need to e-file, which bracket you're in, claiming your child, filing dates or your refund. No appointment needed.
Asking questions costs nothing. Tax preparation is a paid service. How fees work.Questions people call us about
All questions →How do I get a copy of last year's return?
Your own copy, your software, a transcript or an exact copy.
QWhere do I find the PIN to e-file?
Self-Select PIN or Identity Protection PIN, and what to do if it's lost.
QWhere do I find last year's AGI?
The line it's on, and what to use when you can't find it.
QWhich tax bracket am I in?
The 2026 brackets, and how they actually work.
QCan I claim my child or a relative?
The tests for a qualifying child or relative, in plain words.
QWhen can I file, and when is it due?
The 2027 filing season, the deadline and extensions.
QWhy is my refund smaller or late?
How long refunds take, and what can change the amount.
QCan a tax pro file my return?
Have your return prepared and e-filed, as a paid service.
QHow much does tax prep cost?
What changes the price, and when you'll see it.
How it works
- Call (888) 885-3197Open 8 AM to 10 PM Eastern, January through April. No appointment needed.
- Ask your questionLast year's return, a PIN, a dependent, a deadline or a refund. Whatever you're stuck on.
- Get a clear answerA tax pro explains what to do next, and can prepare and e-file your return if you'd like.
When a call helps
- You need a number from last year's return and can't find the return
- Your software is asking for a PIN you don't have
- You're not sure who can claim your child this year
- You'd like a tax pro to prepare and e-file your return
Who you reach when you call
An independent tax professional. TaxQuestions.org connects you with them by phone. We can't get tax forms or records for you, but we can tell you where to find them and what they mean.
Asking questions costs nothing. Having your return prepared is a paid service, and fees are discussed on the phone.
Call (888) 885-3197Quick answers
Who answers when I call?
An independent tax professional. TaxQuestions.org is a private service that connects callers with tax pros. We're not a government agency, and we can't see government tax records.
What does it cost?
There's no charge to ask questions. If you'd like a tax pro to prepare and e-file your return, that's a paid service, and fees are discussed on the phone. Here's how fees work.
Can you send me a copy of my return or my PIN?
No. We can't get or send tax forms, transcripts or PINs. Our guides show where to find each one, and a tax pro can walk you through it.
What should I have ready when I call?
Whatever goes with your question: last year's return if you have it, this year's W-2s and 1099s, or the message your tax software showed you. Never share a password with anyone.
Have a different question?
Call and ask a tax pro. Open 8 AM to 10 PM Eastern, January through April.
No appointment needed.